Lussurio Privacy Policy

At Lussurio Online Casino, we respect your privacy and take the protection of your personal data seriously. This Privacy Policy explains how we collect, use, store and safeguard your information when you visit lussurio.com, register an account, use the Lussurio app, or otherwise interact with our services. By creating an account, claiming a Lussurio casino bonus, or simply browsing our platform, you agree to the practices described below. Our policy applies equally across desktop, mobile web, and our native iOS and Android applications.

Who We Are

Lussurio Casino is operated by Goodwin N.V., a company incorporated under the laws of Curacao, registration number 151353, registered at Abraham de Veerstraat, Willemstad, Curacao, holding Curacao Gaming Control Board licence OGL/2024/758/0228. We work together with LuckyLuck Limited, registration number HE 404194, incorporated in Cyprus and registered at 9 Vasili Michailidi Street, 3026 Limassol, which acts as our paying agent. Together, these two entities form the "Company" referenced throughout our legal documents, including this Privacy Policy. When you read about Lussurio login, Lussurio casino login, or any account-related process on our site, you are dealing directly with the Company as defined here.

Information We Collect

We gather several categories of information to operate Lussurio Casino responsibly and in compliance with our licensing obligations.

• We collect registration data such as your name, date of birth, email address, phone number, and country of residence when you create a Lussurio account.
• We collect financial information, including payment card details, e-wallet identifiers, and cryptocurrency wallet addresses, when you deposit or request a withdrawal.
• We track your gaming activity, including deposits, bets, wins, bonus usage, and wagering progress, to administer our games and promotions such as the Lussurio no deposit bonus and other Lussurio casino bonus offers.
• We record technical data such as IP address, device type, browser, operating system, and session logs, particularly relevant given that a Lussurio casino login may occur through our website or our Lussurio app.
• We retain communications you send us through live chat, email, or Telegram when you contact our support team.
• We may collect verification documents, such as proof of identity and proof of address, as part of our Know Your Customer obligations.

How We Use Your Information

We use the information we collect for legitimate business and regulatory purposes connected to running Lussurio Online Casino.

• We use your data to open, verify, and manage your account, including processing any Lussurio casino promo code you apply.
• We use your data to process deposits and withdrawals, enforce our minimum withdrawal and withdrawal limit rules, and detect fraudulent or suspicious activity.
• We use your data to apply our Restricted Countries policy and FATF-based geographic restrictions, confirming that you are not located in a jurisdiction where we cannot legally offer real-money play.
• We use your data to communicate with you about your account, including bonus eligibility, cashback calculations, and tournament results.
• We use your gaming history to calculate cashback, referral commissions, and wagering progress tied to our Lsu Bonus Account system.
• We use aggregated and anonymized data to improve our game library, currently standing at 10,718 titles, and to refine our website and app performance.

Legal Basis for Processing

We process your personal data on several legal grounds. We process data that is necessary to perform our contract with you, such as account administration and payment processing. We process data to comply with our legal and regulatory obligations under our Curacao Gaming Control Board licence and applicable anti-money-laundering rules, including the 3x playthrough requirement we apply to deposits before any withdrawal. We also process data based on our legitimate interests, such as preventing fraud and improving our services, and, where required, based on your consent, such as for marketing communications or optional cookies.

Sharing Your Information

We do not sell your personal data. We may share your information with trusted third parties strictly where necessary to operate Lussurio Casino.

• We share data with payment providers, including Mastercard, Visa, Paysafecard, Skrill, Neteller, Rapid Transfer, MoonPay, Sofort, and our supported cryptocurrency processors, to complete your transactions.
• We share data with our game providers and platform partners, including Evolution, Ezugi, Pragmatic Play Live, and the many studios featured in our lobby, strictly as needed to deliver games and verify fair play.
• We share data with regulators, law enforcement, and anti-fraud bodies where legally required, including in connection with our FATF-related restricted country obligations.
• We share data with our Cyprus paying agent, LuckyLuck Limited, acting on behalf of Goodwin N.V. in the course of processing payments.
• We may share data with professional advisors, auditors, or successors in the event of a corporate restructuring, merger, or sale.

Data Retention

We retain your personal data for as long as your account remains active, and for a reasonable period afterward to satisfy our legal, tax, and regulatory obligations, including anti-money-laundering recordkeeping tied to our wagering and withdrawal policies. Where our systems record bonus activity, Lsu balances, or cashback history, we retain supporting data for as long as necessary to resolve any disputes or regulatory inquiries. Once retention is no longer required, we securely delete or anonymize your data.

Cookies and Tracking Technologies

We use cookies and similar technologies on lussurio.com to remember your preferences, keep you logged in between visits, and understand how you use our site. Cookies also help us detect fraudulent behavior and measure the performance of our promotions, including our welcome bonus funnel. You can manage cookie settings through your browser, though disabling certain cookies may affect your ability to use some features, including a smooth Lussurio casino login experience.

Your Rights

We recognize that you have rights over your personal data, subject to applicable law.

• You have the right to request access to the personal data we hold about you.
• You have the right to request correction of inaccurate or incomplete data.
• You have the right to request deletion of your data, subject to our legal and regulatory retention obligations.
• You have the right to object to or restrict certain processing, including marketing communications.
• You have the right to withdraw consent at any time where processing is based on consent, such as receiving promotional emails about a Lussurio no deposit bonus or similar offers.

To exercise any of these rights, you may contact us directly using the details below, and we will respond within a reasonable timeframe in accordance with applicable data protection law.

Data Security

We implement technical and organizational measures designed to protect your personal and financial data from unauthorized access, loss, misuse, or alteration. We restrict internal access to personal data on a need-to-know basis and require our payment and verification partners to maintain comparable security standards. While we take data protection seriously, no system is completely immune to risk, and we encourage you to use strong, unique passwords and to safeguard your own login credentials.

International Data Transfers

Because our operations involve entities in Curacao and Cyprus, and because our payment and gaming partners operate internationally, your data may be transferred across borders. We take reasonable steps to ensure that any such transfer is conducted with appropriate safeguards consistent with applicable data protection standards.

Restricted Jurisdictions

We do not knowingly collect or process personal data from individuals located in jurisdictions where we are restricted from offering our services, including the countries listed in our Restricted Countries policy and those subject to FATF-related measures. If we discover that an account has been opened from a restricted location, we reserve the right to suspend the account and limit the processing of associated data accordingly.

Children's Privacy

Our services are intended strictly for adults, consistent with our 18+ requirement and licensing conditions. We do not knowingly collect personal data from minors, and we will take appropriate action, including account closure, if we learn that a minor has registered with us.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post any updated version on this page, and continued use of Lussurio Casino after changes take effect constitutes your acceptance of the revised policy. We encourage you to review this page periodically, particularly before using features such as the Lussurio app or claiming a Lussurio casino bonus.

Contact Us

If you have questions about this Privacy Policy, how we handle your data, or if you wish to exercise your rights, you can reach our support team 24/7 via live chat, by email at [email protected], or through Telegram. We aim to respond promptly and transparently to all privacy-related inquiries connected with your use of Lussurio Online Casino.